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AI, Automation & The Future of Knowledge Work – A Conversation with Dr. Stella Pachidi

Writer: Andreas DeptollaAndreas Deptolla

AI is transforming knowledge-based industries, not just by automating tasks but by redefining how expertise is developed. In this episode of Born and Kepler, we speak with Dr. Stella Pachidi from the University of Cambridge about the impact of AI on professions like law, consulting, and finance.

How AI is Reshaping Knowledge Work

For decades, expertise in professional fields has been built through experience—junior employees start with repetitive tasks, learning through practice before advancing to higher-level decision-making. But as AI automates these routine tasks, what happens to the traditional career path?

In law, AI can scan contracts in seconds. In consulting, it processes data faster than any analyst. In finance, it assists with risk assessment. While this boosts efficiency, it raises concerns: how will future professionals gain the experience necessary for senior roles?

Beyond Automation: AI as an Augmenting Tool

Rather than replacing jobs entirely, AI is more likely to augment human work. Professionals will spend less time on manual tasks and more time on interpretation, strategy, and client interaction. This shift, however, requires companies to rethink training, career progression, and the balance between human expertise and AI-generated insights.

New Business Models and Challenges

AI is also creating new service offerings, from AI-powered legal research to predictive analytics in finance. Firms that adapt quickly will gain an advantage, but adoption comes with challenges:

  • Bias in AI models can reinforce historical inequalities.

  • Over-reliance on automation could weaken critical thinking skills.

  • Transparency and accountability remain concerns when AI-driven decisions impact clients.

Preparing for the Future

To stay competitive, businesses must invest in AI literacy, prioritize collaboration between humans and AI, and find ways to train future professionals despite automation. The key is not just implementing AI but ensuring it enhances—not replaces—human expertise.

Listen to the Full Episode

This episode offers valuable insights for leaders navigating AI-driven change. Listen now on all major platforms:

🔗 Spotify Link 🔗 Apple Podcasts Link ... and more!

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